FAQ’s & Resources

It is suggested to move knick-knacks, lamps, and plants off your furniture. Along with a quick vacuum to the areas you plan on getting professionally cleaned. If needed our crew can pre-vacuum, and keep in mind the equipment is vacuuming while we clean. However, nothing is required from any of our customers. We recommend letting our professionally trained crew move items such as: couches, beds, dresses, and other large furniture. We will gladly move and return furniture back to its rightful place at no extra charge.

It can take anywhere from 8-24 hours for your carpet to completely dry. Using fans and turning on the air/heating system can help accelerate the drying of the carpet. To avoid color transfer, leave any protective blocks under furniture legs and any paper used with upholstered items in place until the carpet or furniture is completely. It is okay to walk on your caret immediately after your cleaning is finished. Wearing clean rubber soled shoes versus regular street shoes is suggested, as everyday shoes may re-soil your carpet. Be cautious to no slip when walking from damp carpeted areas on to non-carpeted areas.

This problem occurs when the use of soap in the cleaning process hasn’t been rinsed out completely. The residue attracts dirt. However, our specially formulated solution along with hot water extraction leave little to no residue behind to attract the dirt.

We are not satisfied until the customer is satisfied. We will happily work with you to correct any situation. Whether it be spot cleaning specific concerned areas, or re-cleaning the whole area in question. We won’t stop until the customer is completely satisfied.

Several factors should be considered when deciding how often your tile and grout should be cleaned. Things like; children, foot traffic, pets, and routine floor maintenance will affect the frequency of cleaning.

Using the same truck-mounted steam/pressure cleaning as used on your carpets, we attach a high pressure rotary tool with dual rotating jets. We use tile and grout specific cleaning that are formulated to rid dirt embedded in grout lines and strip away and waxy build-up.